Many of the millions of asthma patients in the U.S. can manage their disease with the proper guidance. This course gives a range of community and clinical workers the tools they need to help patients take control of their symptoms.

Improving Asthma Outcomes is a web-based course designed to build skills in both clinical and community-based workers working with asthma patients and/or their parents. They learn to support clients with asthma including conducting home visits, identifying triggers in the home, controlling the condition with medication, and performing a patient close-out review.

The modules of this course follow key elements of home visits that can be tailored to the specifications of your organization.


2-3 hours


  1. Building rapport - Meet client, build rapport, and assess their familiarity with the disease.
  2. Asthma Control Test – Assessing how well clients and families are managing asthma with this simple and effective resource.
  3. Triggers - Identify triggers in the home environment and implement a plan to reduce them.
  4. Communication Skills - Interact compassionately and empathetically with individuals who have a behavioral health disorder.
  5. Referrals - Create referral plans for sending clients to local and national agencies and services that can handle treatment.
  6. Medications - Review any of the patient's prescribed medications to clarify and assure proper use.
  7. Action plan – Help clients create and execute an “asthma action plan.”

Activities and Quizzes

This course is based on established adult learning principles. Students are given a pre-test to measure knowledge before beginning. Activities and quizzes are delivered immediately after material is presented to reinforce key points and enhance retention. A post-test at the course end measures knowledge-gain.

Who Should Attend

Front line workers, such as community health workers (CHWs), certified nursing assistants (CNAs) and medical assistants (MAs) that will be providing asthma care as soon as it is reimbursable. Both clinical and nonclinical workers including patient navigators, volunteers and administrative personnel can benefit from the course.


No previous experience is required. Basic computer experience is required.

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