Behavioral Healthcare is designed to introduce learners to mental and behavioral health conditions and interventions. It also helps prepare participants to find and choose the best resources for the client. This course describes some of the most common mental and behavioral health issues encountered in a community health or other non-clinical setting and provides examples of screening tools and resources that individuals and agencies can use.

Learning Objectives

  1. Mental Health Disorders - Recognize major mental disorders and substance abuse encountered in the non-clinical setting.
  2. Warning Signs - Recognize the warning signs of depression, dementia, and substance and alcohol abuse.
  3. Substance Abuse Screening Methods - Understand and execute drug and alcohol screening tools and interventions.
  4. Communication Skills - Interact compassionately and empathetically with individuals who have a behavioral health disorder.
  5. Referrals - Create referral plans for sending clients to local and national agencies and services that can handle treatment.


3 hours

Audience and Prerequisites

Behavioral Healthcare is widely applicable to a host of medical professionals and support staff, including medical interpreters, community health workers, patient navigators, volunteers, medical assistants, administrative personnel and others. No previous experience is required. Basic computer experience is required.

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