Support Pricing and Services

Get the elearning management help you need at a price that fits your organization.


COURSE MAINTENANCE PLANS

PREMIUM$799

Sign up
  • Advanced management for large programs
  • 25 requests/monthly
  • E-mail and phone support
  • Content editing

BASIC$89

Sign up
  • For more support and training
  • 4 requests/monthly
  • E-mail support
  • -

STARTER$39

Sign up
  • For those new to online learning
  • 1 request/monthly
  • E-mail support
  • -
Basic Onboarding
Get help with your set-up and learn how to launch a course with Talance videos and guides.
Professional Onboarding
An elearning specialist will assist with implementation of the learning software and build a project plan for launching your first course.
Organizational Onboarding
Work one-on-one with an elearning specialist to help configure the learning software and build a project plan for launching your first course.
Onsite Onboarding
This is designed to give you the highest level of technical support, strategic consulting and team training when getting started with elearning.
Designated Technical Support
Priority access, named technical support rep and quarterly account reviews.
Priority Access
Priority access to senior technical support reps for elearning tickets.
Custom Consulting
Custom package, no list price. We will create a custom statement of work (SOW) for these customers.
Self-Guided Facilitator Success Training
Registration for your team to the self-guided Facilitating Online Professional Development online course.
Live Facilitator Success Training
An elearning instructor will host a 2-week course covering how to teach online and with guided, personal instruction that includes readings, templates and activities.
Self-Guided Learner Success Training
Access to our self-guided online Learning Success Training course for your participants.
Self-Guided Learner Success Training
Access to our self-guided online Learning Success Training course for your participants.
Live Learner Success Training
An elearning instructor will give a guided tour and review online learning principles for your team at a live, online hosted event.