Diabetes affects more people today than ever before. In the US, 29.1 million people have diabetes, and that number is on the rise -- up four million from 2010. Many sufferers are not controlling their disease, but with the right help, diabetes can be managed.

Diabetes and Prediabetes is a web-based course designed to introduce medical assistants, community health workers, volunteers, administrative personnel and other non-clinical workers to diabetes and prediabetes so they can support their clients’ management of the disease. They also will learn about better language and communication techniques and will be given the opportunity to practice new skills and guide behavior-change. It also helps prepare participants to find and choose the best outside resources for the client.

These lay health workers are uniquely positioned to collaborate with diabetes educators and other providers to improve the quality of diabetes education, care and prevention in communities. This course describes some of the most common risks, health issues and screening techniques so they can use them with clients or their agencies. With a handle on basics, participants can help patients choose and find resources that best suit their needs.


This course is also available in Spanish.


1 week, approximately 2-3 hours.

Learning Objectives

By the end of the course, participants will be able to:

  1. Identify the different types of diabetes and prediabetes
  2. Recognize the risk factors for developing diabetes
  3. Differentiate the signs and symptoms of diabetes conditions
  4. Identify treatments and propose lifestyle modifications essential to managing diabetes
  5. Identify patient barriers to disease management
  6. Design and develop a patient action plan
  7. Recognize the “stages of change”
  8. Apply knowledge to support diabetes management
  9. Identify resources for a face-to-face or online diabetes education program
  10. Identify the core constructs of Diabetes Self-Management Education, according to the National Standards

Activities and Quizzes

This course is based on established adult learning principles. Students are given a pre-test to measure knowledge before beginning. Activities and quizzes are delivered immediately after material is presented to reinforce key points and enhance retention. A post-test at the course end measures knowledge-gain.

Who Should Attend

Community health workers, patient navigators, volunteers, administrative personnel and other non-clinical workers.


No previous experience is required. Basic computer experience is required.

Course Delivery Method

This course is delivered via web-based e-learning using our learning management system. It is available as a text-based course and is designed to be led asynchronously by a facilitator, although it can be adapted to be a self-guided course.

For more details and to schedule a free demo, contact us now.