Community Health Worker Core Competencies – Organizational Training

Core Competency Training for Organizational CHW Implementation

CHWTraining works primarily with public health agencies, healthcare systems, and community-based organizations implementing standardized Community Health Worker roles. Our Core Competencies program supports structured onboarding, documentation alignment, and supervisory clarity across teams.

Give your team the core skills to serve clients and meet health system and community setting requirements. CHW Core Competencies teaches practical skills for chronic conditions, prevention, and social needs, so CHWs can help people get better care.

CHWTraining Core Competencies Key Features

  • Meets State and C3 Recommendations

    Aligns with the Community Health Worker Core Consensus (C3) roles and competencies and common state guidance.

  • Self-Paced Learning with Monthly Start Dates

    Learners complete the training on their own schedule within a structured 8-week enrollment period. New sessions begin each month.

  • Interactive Case Studies

    Practice real-world scenarios and skills through hands-on, interactive activities.

  • Certificate of Completion

    Get a certificate you can share with HR, funders, and partners to verify training.

  • 40+ contact hours

    Plan for approximately 3–5 hours per week over an 8-week training period; includes learning time and activities.

Monthly start dates

New Core Competencies sessions begin monthly. Organizations select a start window aligned with their onboarding cycle. Learners complete the program within an 8-week structured enrollment period.

What students are saying:
“Flexibility I found to be wonderful. It was nice to be able to do the course online on your time.”
– Eliana Haglund, Student

Core Competencies Covered

CHW Core Competencies

  • Communication Skills
  • Interpersonal and Relationship-Building Skills
  • Service Coordination and Navigation Skills
  • Capacity Building Skills
  • Advocacy Skills
  • Education and Facilitation Skills

More Core Competencies

  • Individual and Community Assessment Skills
  • Outreach Skills
  • Professional Skills and Conduct
  • Evaluation and Research Skills
  • Knowledge Base: Social Determinants of Health
  • Knowledge Base: Public Health

Organizations serving maternal and child health populations may also integrate our Maternal & Child Health (MCH) pathway for role-specific depth aligned with these core competencies.

Evidence Supporting Structured CHW Implementation
Research continues to demonstrate the measurable impact of structured Community Health Worker programs. A randomized controlled trial found that a CHW program reduced total cost of care by 38%—approximately $1.4 million saved annually for a team of six CHWs—with a $2.47 return for every $1 invested. Hospitalizations fell by 30% compared with controls.*

Aligning Core Training With Supervisory Practice

Organizations implementing Core Competencies often pair this program with Leadership Essentials to ensure supervisors are equipped to coach staff, monitor documentation, and reinforce performance expectations across teams.

Who is this training for?

This program is designed for public health agencies, healthcare systems, and community-based organizations onboarding Community Health Workers or similar frontline roles who need standardized training aligned with national CHW core competencies.

How long is the program?

Learners complete the training during an 8-week, self-paced enrollment period aligned with your organization’s onboarding schedule.

What’s the weekly time commitment?

Plan for approximately 3–5 hours per week. Learners complete the training on their own schedule within the structured 8-week period.

Is it 100% online?

Yes. All training is delivered virtually, making it flexible for distributed teams and multi-site organizations.

Do learners receive a certificate?

Yes. Learners receive a Certificate of Completion after finishing all program requirements. Certificates may be used for internal documentation and training records.

How do organizations implement this program with their teams?

Training is offered through organization-level licensing packages. Supervisors can monitor learner progress, and implementation can be aligned with your onboarding, supervision, and performance expectations. Contact us to discuss the best structure for your team.

When do new training sessions begin?

New Core Competencies training sessions begin monthly. Once enrolled, learners have eight weeks to complete the program within your selected start window.

How it works

  1. Select a monthly start date that fits your onboarding schedule.
  2. Enroll your learners through an organizational training package.
  3. Learners complete the 8-week self-paced training online.
  4. Supervisors can monitor progress and download certificates.

Request Enrollment Information

To learn more about organizational training options or request a quote, contact us or submit an inquiry using the form below.

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* Source: Kangovi et al., Health Affairs, 2019.
Additional evidence: Massachusetts Department of Public Health, Achieving the Triple Aim, 2015. Outcomes vary by program.