core skills

Communication Skills

11 of the Best Soft Skills for CHWs (With Examples)

Hard skills may land the job, but soft skills are what make community health workers (CHWs) successful. Healthcare is shifting toward patient-centered, team-based care. Now emotional intelligence and adaptability are just as essential as making referrals. Think of these soft skills as the “glue” that makes the CHW role work—especially when juggling trust, trauma, and …

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Quick Guide to the California Community Health Worker Core Competencies

Quick Guide to the California Community Health Worker Core Competencies

Community health workers (CHWs) have been working in California for years. CHWs, as well as promotores, community health representatives (CHRs) and other health promoters, help people in marginalized communities find food and insurance and manage chronic conditions such as diabetes and high blood pressure. They are major doers for people living in California who need a …

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