How Organizations Train Teams in CHW Core Competencies

On March 23rd, we connected live with dozens of CHW program managers, directors and CHWs to talk about CHW roles in different states, the key aspects of CHW jobs, different job titles, and how to run a successful CHW program.

Now we want to bring this valuable information to you. Register online to receive a free replay of CHW Core Competencies – How to train your team as CHWs right in your inbox.

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Superior supervisors

13 Superior Soft Skills for Supervisors (With Examples)

Superior supervisors rely on more than technical expertise—they use interpersonal and emotional skills to lead effectively. This guide covers 13 essential soft skills every supervisor needs, with real examples that show how communication, emotional intelligence, conflict resolution, mentorship, and more strengthen teams and improve organizational results.

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Community health worker supervisor meeting with staff to support team coordination and program goals.

11 of the Best Soft Skills for CHWs (With Examples)

Hard skills may land the job, but soft skills are what make community health workers (CHWs) successful. Healthcare is shifting toward patient-centered, team-based care. Now emotional intelligence and adaptability are just as essential as making referrals. Think of these soft skills as the “glue” that makes the CHW role work—especially when juggling trust, trauma, and

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