CHW vs. social worker vs. case manager: What’s the difference?

When hiring staff to support clients, employers often consider community health workers (CHWs), social workers, and case managers. While these roles share some responsibilities, they each have distinct functions in health care and social services. This guide explains the differences, helps you determine which role is best for your organization, and offers insights into hiring and training CHWs effectively.

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California's Medi-Cal Certificate Pathway

Quick Guide to the California Community Health Worker Core Competencies

Community health workers (CHWs), including promotores, community health representatives (CHRs), and other health promoters, play a critical role in helping people in California’s underserved communities access care, manage chronic conditions, and navigate complex health and social systems. California recognizes the value of CHWs and has established a Medi-Cal benefit that allows supervising providers to bill

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Train Your Pharmacy Team as Community Health Workers

Why It’s Valuable To Train Your Pharmacy Team as Community Health Workers

Pharmacies have been trying to increase health outcomes for patients along with other health professionals. That’s why there’s an emerging trend of pharmacies training their staff to become community health workers (CHWs). Cross-training pharmacy technicians helps them give patients better care and address things outside of medicine, such as social determinants of health, that can

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